Kim
GB
★★★★★
Rated 5 out of 5 starsNo fancy jargon
I found myself in a difficult situation, not knowing the law and not knowing how to make a claim against someone. I set up my portal and filled in the information needed, an easy step by step process, no fancy jargon that will leave you scratching your head. I made one payment and my claim was filed directly with the courts. It's a more affordable way to make a claim, from the comfort of your own home. I highly recommend JustClaim for the way they've handled my case, it cuts out the need for a solicitor and their fees.
David
GB
★★★★★
Rated 5 out of 5 starsSuperb company.
I can't recommend JustClaim highly enough. When I was at a loss as to how to get a refund for some damaged water sports equipment, they provided superb support from start to finish, professional and knowledgeable, especially helping me write official letters that quoted the correct laws for my case. They kept in regular contact and responded quickly through WhatsApp and email, which made the whole experience much less stressful. Superb service from start to finish!
Sol
GB
★★★★★
Rated 5 out of 5 starsGreat service
Easy to use website
Mike
GB
★★★★★
Rated 5 out of 5 starsSo very easy to use
So very easy to use which produced the required letter with little effort. My claim worked with just sending the letter so very pleased with the service.
Customer review
Sean
GB
★★★★★
Rated 5 out of 5 starsGot back £1,010
I very much appreciate how you've handled this. I am even a law teacher at a local college, and will pass the service on!
Customer review
Denise
GB
★★★★★
Rated 5 out of 5 starsRepaid in full £2,500
The guidance received and prompt action made this difficult process very easy, thank you! Would definitely recommend.
Customer review
Ross
GB
★★★★★
Rated 5 out of 5 starsRefunded, collectibles returned £290
I think it is only because they received court forms that they then sometime later returned my 2 toys.
Customer review
Neil
GB
★★★★★
Rated 5 out of 5 starsRefunded in full £150
I told him what I was doing and mentioned he would end up paying more. He refunded within 30 mins.
Customer review
Shahab
GB
★★★★★
Rated 5 out of 5 starsDeposit returned in full £200
They explained everything clearly, guided me step-by-step, and made the whole process stress-free. Truly helpful and genuinely cares about people.
Customer review
George
GB
★★★★★
Rated 5 out of 5 starsRepaid in full £155
I sent them screenshots of JustClaim’s reply and told them I’d see them in court. They paid up.
Customer review
Peter
GB
★★★★★
Rated 5 out of 5 starsPaid by DPD
I can confirm that DPD credited my account with a very satisfactory out of court settlement this very morning. I won't hesitate to recommend you to friends and family should the need arise.
Customer review
Louise
GB
★★★★★
Rated 5 out of 5 starsJudgment won
What stood out the most was how much they genuinely cared about my situation. Their professionalism and communication made a stressful situation much easier to handle.
Testimonial
Martin
GB
★★★★★
Rated 5 out of 5 starsFull refund plus return postage offered £306.99
His £279.99 inflatable paddleboard started leaking from two bonded seams less than two years after he bought it. The retailer said the warranty had run out, that six months had passed, and that his independent inspection report proved nothing. He built a claim under the Consumer Rights Act 2015 and set out the case in writing. The retailer offered a full refund of £279.99 plus £27 return postage.
Testimonial
Frank
GB
★★★★★
Rated 5 out of 5 starsGot back £1,560
Both legs of a long-haul return trip were badly delayed. The airline owed £1,560 in fixed compensation under the flight delay rules and never paid it, until the claim reached the small claims court. Paid in full.
Testimonial
Paula
GB
★★★★★
Rated 5 out of 5 starsBeing repaid £1,110
£1,500 lent to a friend in 2023 and never paid back, despite repeated promises. A letter before action reached him by email and he has paid £50 every month since, £1,110 back so far, with £390 left to run.
Testimonial
Jo
GB
★★★★★
Rated 5 out of 5 starsGot back £843
The other side ignored the claim completely. With a default judgment days away, the full amount arrived by cheque.
Testimonial
William
GB
★★★★★
Rated 5 out of 5 starsGot back £56
Five rounds of grass cutting, done and invoiced, then months of silence. Paid up once the letter landed.
Testimonial
Dimitrios
GB
★★★★★
Rated 5 out of 5 starsGot back £532
The invoices were paid in full, after one letter.
Testimonial
Chris
GB
★★★★★
Rated 5 out of 5 starsGot back £87
Hired out a petrol generator on the usual terms, fuel billed back on return. The customer disputed the fuel charge and stopped paying.
Testimonial
Marie
GB
★★★★★
Rated 5 out of 5 starsGot back £515
She paid a buildings insurance premium in full and the other leaseholder owed a third of it under the terms of the lease. She built a claim for £515.41 and the money arrived days later.
Testimonial
Alan
GB
★★★★★
Rated 5 out of 5 starsGot back £235
A day cutting back a large laurel hedge and six hornbeam trees, agreed face to face and confirmed by message beforehand. The same customer had paid the previous job in full. This invoice went unpaid.
Testimonial
Mike
GB
★★★★★
Rated 5 out of 5 starsGot back £474
Bought a used engine sold as tested. It arrived with broken timing gears, and so did the replacement. Refunded in full after a letter before action.
Testimonial
Kelly
GB
★★★★★
Rated 5 out of 5 starsGot back £279
Once the claim was issued, she got the bills and her deposit back.
Testimonial
Gordon
GB
★★★★★
Rated 5 out of 5 starsJudgment won
His tenants of nearly four years gave notice, left a month early with no forwarding address, and left the house dirty and rundown despite a tenancy clause requiring it to be redecorated. The redecoration bill was £2,400. They ignored the claim, and judgment was entered against them in default.
Testimonial
Alison
GB
★★★★★
Rated 5 out of 5 starsJudgment won
A cleaner engaged for a holiday flat kept hold of the owner's property and would not return it. She refused to put it right, so the claim went to court, and judgment was entered against her.
Testimonial
Holly
GB
★★★★★
Rated 5 out of 5 starsFull refund offered the day after filing
The car she bought from a dealer had unsafe tyres, dangerous brakes, a broken key and a faulty fuel cap on the day she drove it away. The dealer offered a partial contribution and refused the rest. She issued a claim; the next day the dealer offered a full refund and to collect the car.
Kim
GB
★★★★★
Rated 5 out of 5 starsNo fancy jargon
I found myself in a difficult situation, not knowing the law and not knowing how to make a claim against someone. I set up my portal and filled in the information needed, an easy step by step process, no fancy jargon that will leave you scratching your head. I made one payment and my claim was filed directly with the courts. It's a more affordable way to make a claim, from the comfort of your own home. I highly recommend JustClaim for the way they've handled my case, it cuts out the need for a solicitor and their fees.
David
GB
★★★★★
Rated 5 out of 5 starsSuperb company.
I can't recommend JustClaim highly enough. When I was at a loss as to how to get a refund for some damaged water sports equipment, they provided superb support from start to finish, professional and knowledgeable, especially helping me write official letters that quoted the correct laws for my case. They kept in regular contact and responded quickly through WhatsApp and email, which made the whole experience much less stressful. Superb service from start to finish!
Sol
GB
★★★★★
Rated 5 out of 5 starsGreat service
Easy to use website
Mike
GB
★★★★★
Rated 5 out of 5 starsSo very easy to use
So very easy to use which produced the required letter with little effort. My claim worked with just sending the letter so very pleased with the service.
Customer review
Sean
GB
★★★★★
Rated 5 out of 5 starsGot back £1,010
I very much appreciate how you've handled this. I am even a law teacher at a local college, and will pass the service on!
Customer review
Denise
GB
★★★★★
Rated 5 out of 5 starsRepaid in full £2,500
The guidance received and prompt action made this difficult process very easy, thank you! Would definitely recommend.
Customer review
Ross
GB
★★★★★
Rated 5 out of 5 starsRefunded, collectibles returned £290
I think it is only because they received court forms that they then sometime later returned my 2 toys.
Customer review
Neil
GB
★★★★★
Rated 5 out of 5 starsRefunded in full £150
I told him what I was doing and mentioned he would end up paying more. He refunded within 30 mins.
Customer review
Shahab
GB
★★★★★
Rated 5 out of 5 starsDeposit returned in full £200
They explained everything clearly, guided me step-by-step, and made the whole process stress-free. Truly helpful and genuinely cares about people.
Customer review
George
GB
★★★★★
Rated 5 out of 5 starsRepaid in full £155
I sent them screenshots of JustClaim’s reply and told them I’d see them in court. They paid up.
Customer review
Peter
GB
★★★★★
Rated 5 out of 5 starsPaid by DPD
I can confirm that DPD credited my account with a very satisfactory out of court settlement this very morning. I won't hesitate to recommend you to friends and family should the need arise.
Customer review
Louise
GB
★★★★★
Rated 5 out of 5 starsJudgment won
What stood out the most was how much they genuinely cared about my situation. Their professionalism and communication made a stressful situation much easier to handle.
Testimonial
Martin
GB
★★★★★
Rated 5 out of 5 starsFull refund plus return postage offered £306.99
His £279.99 inflatable paddleboard started leaking from two bonded seams less than two years after he bought it. The retailer said the warranty had run out, that six months had passed, and that his independent inspection report proved nothing. He built a claim under the Consumer Rights Act 2015 and set out the case in writing. The retailer offered a full refund of £279.99 plus £27 return postage.
Testimonial
Frank
GB
★★★★★
Rated 5 out of 5 starsGot back £1,560
Both legs of a long-haul return trip were badly delayed. The airline owed £1,560 in fixed compensation under the flight delay rules and never paid it, until the claim reached the small claims court. Paid in full.
Testimonial
Paula
GB
★★★★★
Rated 5 out of 5 starsBeing repaid £1,110
£1,500 lent to a friend in 2023 and never paid back, despite repeated promises. A letter before action reached him by email and he has paid £50 every month since, £1,110 back so far, with £390 left to run.
Testimonial
Jo
GB
★★★★★
Rated 5 out of 5 starsGot back £843
The other side ignored the claim completely. With a default judgment days away, the full amount arrived by cheque.
Testimonial
William
GB
★★★★★
Rated 5 out of 5 starsGot back £56
Five rounds of grass cutting, done and invoiced, then months of silence. Paid up once the letter landed.
Testimonial
Dimitrios
GB
★★★★★
Rated 5 out of 5 starsGot back £532
The invoices were paid in full, after one letter.
Testimonial
Chris
GB
★★★★★
Rated 5 out of 5 starsGot back £87
Hired out a petrol generator on the usual terms, fuel billed back on return. The customer disputed the fuel charge and stopped paying.
Testimonial
Marie
GB
★★★★★
Rated 5 out of 5 starsGot back £515
She paid a buildings insurance premium in full and the other leaseholder owed a third of it under the terms of the lease. She built a claim for £515.41 and the money arrived days later.
Testimonial
Alan
GB
★★★★★
Rated 5 out of 5 starsGot back £235
A day cutting back a large laurel hedge and six hornbeam trees, agreed face to face and confirmed by message beforehand. The same customer had paid the previous job in full. This invoice went unpaid.
Testimonial
Mike
GB
★★★★★
Rated 5 out of 5 starsGot back £474
Bought a used engine sold as tested. It arrived with broken timing gears, and so did the replacement. Refunded in full after a letter before action.
Testimonial
Kelly
GB
★★★★★
Rated 5 out of 5 starsGot back £279
Once the claim was issued, she got the bills and her deposit back.
Testimonial
Gordon
GB
★★★★★
Rated 5 out of 5 starsJudgment won
His tenants of nearly four years gave notice, left a month early with no forwarding address, and left the house dirty and rundown despite a tenancy clause requiring it to be redecorated. The redecoration bill was £2,400. They ignored the claim, and judgment was entered against them in default.
Testimonial
Alison
GB
★★★★★
Rated 5 out of 5 starsJudgment won
A cleaner engaged for a holiday flat kept hold of the owner's property and would not return it. She refused to put it right, so the claim went to court, and judgment was entered against her.
Testimonial
Holly
GB
★★★★★
Rated 5 out of 5 starsFull refund offered the day after filing
The car she bought from a dealer had unsafe tyres, dangerous brakes, a broken key and a faulty fuel cap on the day she drove it away. The dealer offered a partial contribution and refused the rest. She issued a claim; the next day the dealer offered a full refund and to collect the car.