Your employer stopped paying you and now they've gone quiet
Stopped replying, blocked your number, blocked your social medias — whatever they've done, going quiet doesn't make the debt disappear. You can usually make a formal claim for unpaid wages or commission, and you don't need a written contract to do it. Bank statements, payslips, or even messages showing what was agreed can be enough to get started.
Courts may award simple interest on money you are owed — commonly 8% a year under the County Courts Act 1984, at the court's discretion rather than automatically — usually running from the date the money fell due. Court fees are typically added to a successful claim.
You don't need everything on this list. Whatever you've got is a starting point.
The sorts of things people tell us about this kind of dispute. 6 cases like it have come to us.
Your legal rights where an employer has not paid wages
Unpaid wages, final salary and holiday pay can involve different legal routes. In England & Wales, an unlawful deduction from wages complaint under employment legislation is usually an Employment Tribunal matter, while a civil court claim is usually framed as a contract debt or damages claim. The route can affect time limits, remedies, evidence and procedure.
ActEmployment Rights Act 1996, Part II (ss.13 and 23)Unlawful deduction from wages claims are usually brought in an Employment Tribunal, with short time limits.
Where the complaint is that an employer has made an unauthorised deduction from wages or has failed to pay wages properly due, the usual statutory route is a complaint to an Employment Tribunal under Part II of the Employment Rights Act 1996, rather than starting a county court small claim. A tribunal complaint is generally due within three months less one day of the deduction, or the last deduction in a series, and the worker must usually start ACAS early conciliation before presenting the claim. Extensions are limited and fact-sensitive, so a possible tribunal claim typically needs urgent checking.
Read it on legislation.gov.uk ↗ActEmployment Rights Act 1996, s.13Employers usually cannot make unauthorised deductions from wages.
This section generally protects workers from deductions unless they are required by law, allowed by the contract, or agreed in writing beforehand. A complete failure to pay wages may, depending on the facts, be treated as an unlawful deduction. It typically covers pay earned for work already done, including many forms of salary, commission or other wage payments, but the tribunal will usually look closely at what was contractually or legally due.
Read it on legislation.gov.uk ↗ActWorking Time Regulations 1998, reg.14Final holiday pay is usually due when employment ends with leave untaken.
Regulation 14 generally provides for a payment in lieu of statutory annual leave that has accrued but not been taken when employment ends. The calculation may depend on the worker’s leave year, days worked, days taken and any valid contractual rules. Holiday pay disputes are commonly dealt with in the Employment Tribunal, including as holiday pay or unlawful deduction claims, and time limits are usually short.
Read it on legislation.gov.uk ↗ActNational Minimum Wage Act 1998, s.1Qualifying workers must usually be paid at least the minimum wage.
This section generally sets a statutory floor for pay for qualifying workers. If wages actually paid fall below the applicable minimum wage rate, arrears may be relevant even where the employer says a lower rate was agreed. The calculation can depend on age, apprenticeship status, pay reference periods and what counts as working time, and enforcement may involve tribunal claims, civil routes or HMRC enforcement depending on the circumstances.
Read it on legislation.gov.uk ↗Case lawContract law — an agreement does not usually need to be writtenAn agreed wage can be enforceable even if the contract was not signed.
An employment contract may generally be formed through words, conduct and performance, not only by a signed document. Courts or tribunals may look at offer letters, rotas, messages, payslips, bank payments and the fact that work was accepted. If the rate of pay is disputed, the evidence usually matters to what terms may be found or inferred.
ActEmployment Tribunals Extension of Jurisdiction (England and Wales) Order 1994Tribunals have limited breach-of-contract jurisdiction for some employment contract claims.
Some breach-of-contract claims by employees may be brought in the Employment Tribunal, but the jurisdiction is limited and commonly concerns claims outstanding on termination of employment. There may also be a financial cap on what the tribunal can award for a contract claim. Contract claims outside the tribunal’s jurisdiction may need to be brought in the civil courts, so the correct forum usually depends on the claim type, employment status, whether employment has ended and the sums involved.
Read it on legislation.gov.uk ↗ActLimitation Act 1980, s.5Simple contract wage claims in the civil courts are generally subject to a six-year limit.
A county court claim for unpaid wages framed as a simple contract debt is generally subject to a six-year limitation period. The period typically runs from when the payment should have been made, although limitation issues can be fact-sensitive. This civil court limitation period does not replace or extend the much shorter Employment Tribunal time limits for statutory unlawful deduction or holiday pay complaints.
Read it on legislation.gov.uk ↗ActCounty Courts Act 1984, s.69County courts may award discretionary interest on debts or damages.
Where a wage claim is properly brought as a county court debt or damages claim, the court may consider interest under this section. Interest is usually discretionary, so it is not automatic and may depend on the facts and the court’s view of what is just. The court may also consider whether another contractual or statutory interest basis applies.
Read it on legislation.gov.uk ↗This is general legal information for England & Wales, not advice. Outcomes usually depend on the contract, evidence, dates, worker or employee status, ACAS early conciliation, tribunal time limits and whether the claim belongs in the Employment Tribunal or the civil courts.
What they say, and what it actually means
A contract of employment doesn't have to be in writing to exist. Bank statements, payslips, texts, or even a pattern of regular payments can usually help show what was agreed and what's owed.
Silence isn't a legal defence. A formal, written pre-action notice is often the first proper step, and it's typically sent by post as well as any other contact you still have, so it can't just be ignored or blocked.
Unpaid commission is usually treated the same as any other money owed for work done. If it was earned under the terms you worked to, it's typically claimable in the same way as wages.
There's usually more time than people think to bring a claim for unpaid wages, but it's sensible not to leave it indefinitely. Getting the paperwork moving sooner rather than later tends to help, especially while messages and records are still easy to find.
Three steps, no solicitor
Your side, your words
What happened, what was agreed, what you are out of pocket. We ask what a court would ask.
A formal demand
A letter before action with a deadline, setting out what is owed and why. Many disputes end here.
Court claim, prepared
If they will not engage: a small claim drafted, checked and filed. We do the paperwork; the decision is the court’s.
What JustClaim is: we prepare and file the paperwork for your claim, for a fixed price shown before you pay. We're not a law firm, this isn't legal advice, and no outcome is ever guaranteed — what you get is the strongest honest version of your case, properly made.
Questions people in this exact spot ask
Can I claim unpaid wages if I never had a written contract?
Usually, yes. A contract can exist verbally, and things like bank statements, payslips, rotas or messages about hours and pay can often help show what was agreed. It's worth gathering whatever you have before starting a claim.
My employer blocked my number and social media — how do I even contact them now?
A formal pre-action letter is typically sent by post to their last known or registered address, not just by phone or social media. This means it usually still counts as proper notice even if they've cut off other ways of reaching you.
Can I claim unpaid commission the same way as unpaid wages?
Commission that was earned under agreed terms is usually treated as money owed for work done, similar to wages. What matters is being able to show how the commission was calculated and that it was due.
What if I don't have payslips or a written record of the amount owed?
It can still be possible to bring a claim without payslips. Bank statements showing past payments, texts discussing pay, or a witness who knew the arrangement can sometimes help build a picture of what's owed.
Is this the same as going to an employment tribunal?
Not necessarily. Some wage disputes go through employment tribunals, but many unpaid wages or commission claims can also be brought as a straightforward money claim through the county court, depending on the circumstances.
How much does it usually cost to bring a claim like this?
Court fees for small claims are generally set by the amount owed and are usually a modest percentage of that sum. It's often possible to add this fee, along with statutory interest, to the amount you're claiming.
Stopped paying you doesn't mean stopped owing you
If your employer has refused to pay, stopped replying, or blocked you outright, a formal claim is usually the next proper step. We can help you put the paperwork together, even without a written contract.
Claim what you're owed →